Shipping Processing Time

Please allow 2-4 business days for products to ship once order is received. Your order will be delivered to you in 5-7 business days after order is shipped.

 

Shipping Rates & Delivery Estimates

Shipping rates are connected to USPS and UPS. Based on the weight and destination, the shipping rates and delivery dates will be calculated and applied at checkout.

 

Shipment Confirmation & Order Tracking

A shipment confirmation with tracking number(s) will be emailed to the customer once the order has been shipped. To track your shipment, go to Order Status under Support Menu and enter the tracking number and your email.

 

Damaged or Lost Orders

If your order is damaged / lost, please contact info@kanuusa.com for support. Our team will review your email and get back to you within 48 hours business days.

 

Received an Incomplete or Wrong Order

If you have received an incomplete / wrong order, please contact info@kanuusa.com with an explanation of the issue. We will get back to you within 48 hours business days to support your issue.

 

Free Shipping

Free shipping on eligible orders over $60. Free Shipping only in USA. No International shipping.